At Ainavi® Radio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website ainavi.shop or purchase our products and services.
Collection of Information
We collect information about you in various ways when you use our website or interact with us.
Information You Provide Directly to Us
We collect information directly from you when you:
- Create an account and register with us
- Purchase products or services from us
- Subscribe to our newsletter or email updates
- Participate in surveys, contests, promotions, or special events
- Communicate with us via third party social media sites
- Submit information through our “Contact Us” page or other forms
The types of information we may collect directly from you include your name, email address, phone number, billing and shipping addresses, payment card information, product and order information, reviews and opinions, personal description, instant messenger details, and any other information you choose to provide.
Information Collected Automatically
We use various technologies to collect information about you automatically when you visit our website, including:
- Cookies: Cookies are small data files stored on your hard drive or device. We use cookies to improve site performance, enable you to stay logged into your account, provide personalized features, identify return visitors, track your browsing activities, analyze use of our website, and deliver targeted ads. You can control cookies through your browser settings and other tools. Disabling cookies may interfere with proper site functionality.
- Web Beacons: Web beacons (also known as pixel tags or clear GIFs) are tiny graphic images embedded in web pages and email messages that allow us to track browsing and usage information. We use web beacons to operate and improve our website and email communications.
- Analytics Tools: We use internal and third party analytics tools like Google Analytics to collect and analyze information about use of our website. These tools help us analyze traffic, track conversions, measure effectiveness of campaigns, identify trends and usage patterns, improve site functionality and user experience, and understand user needs and interests. The third party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products or services.
Information from Other Sources
We may also obtain information about you from third party sources to assist us in understanding and serving you better. For example, we may collect demographic data about you from other parties for marketing and analytics purposes.
Use of Information
We use the information we collect about you for a variety of purposes, including:
- Provide, operate, maintain, and improve our website, products, services, and user experience
- Enable you to access and use our website, products, services and materials
- Send you technical notices, product updates, security alerts, administrative messages, and other communications
- Provide customer service, respond to and communicate with users, handle requests and complaints
- Send promotional communications such as newsletters, offers, and advertisements, with opt-out options
- Notify you about product releases, software updates, special events, and other news about Ainavi® Radio
- Address problems with the website, products, or services and monitor and improve their overall performance
- Protect against and prevent fraud, unauthorized transactions, spam, claims and other liabilities, and manage risk exposure and quality
- Conduct internal research and development to improve our website, products, services and user experience
- Analyze trends and traffic, track purchases and usage, and gather demographic information for analysis
- Establish and manage your account, provide subscription services and process payments
- Ensure compliance with legal obligations, industry standards, and our policies
- Enforce our Terms of Use, as amended from time to time
- Carry out any other legitimate business purpose stated when collecting your Personal Information or as otherwise set forth in applicable data privacy laws, such as the EU General Data Protection Regulation (GDPR)
Sharing of Information
We may share the information we collect about you in certain circumstances, including:
- With third party service providers to enable them to provide services to us, such as website hosting, data analysis, payment processing, order fulfillment, product delivery, infrastructure provision, email delivery services, customer service, auditing, and other services.
- With third parties who assist us in using the information, such as service providers, marketers, analysts, researchers, and data management and security professionals. They have access to perform work on our behalf, but are prohibited from using the information for other purposes.
- With third parties who run ads or provide other content on our website. They may collect information about your activities on our website to provide you targeted advertising on other sites based on your browsing activities and interests.
- With third party social media platforms such as Facebook, Instagram, Twitter, Snapchat, Youtube etc. when you interact with our brand, content, ads, or accounts on those platforms. This allows us to improve customization of ads and content.
- With third party sites and partners if you choose to link your account with us to a third party account. For example, you may link your PayPal or Amazon account to make purchases.
- To comply with legal obligations, enforce our Terms of Use, respond to claims, or protect anyone’s rights, property or safety.
- In connection with any merger, sale of assets, financing or acquisition of all or a portion of our business to another company.
- With your consent or at your direction to share the information with third parties.
- In aggregated and/or anonymized form that does not directly identify you.
Data Security
We follow industry standards and maintain reasonable security measures to protect the loss, misuse, and unauthorized access of the information under our control. Our security controls apply to both online and offline data. No method of transmission or data storage is completely secure, however. So we cannot guarantee absolute security. You use our website and provide us with information at your own initiative and risk.
We limit access to your Personal Information only to employees and third parties who need it to perform legitimate business functions such as website operations, fulfillment, analytics, customer service, and similar purposes. We train our employees on data security and privacy practices. Physical, organizational, contractual, and technological security measures are implemented to secure your data. We conduct periodic reviews of our procedures and security measures to help protect your information.
Data Retention
We will retain your Personal Information as long as you maintain an account with us or as needed to provide you services. We will also retain and use your information to comply with legal obligations, resolve disputes, prevent abuse, enforce agreements, and as otherwise permitted by applicable law.
We may retain certain data for analytics and product improvement purposes. For example, we may retain information about your past purchases and browsing history to provide you with a personalized experience and inform product development and marketing strategies.
Where permitted by law, we may retain some information after account deletion or closure to satisfy compliance requirements, prevent abuse, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law.
We have put in place retention limits procedures to meet data minimization obligations. Certain types of data may be retained for defined periods to meet legal requirements. Retention periods are set based on lawful bases for processing, legal obligations, user expectations, likelihood and severity of risk, limitations periods, and guidelines established by data protection authorities.
Your Data Protection Rights Under GDPR
For users located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These may include the right to:
- Access your Personal Information held about you
- Request deletion of your information (right to be forgotten)
- Object to processing of your information
- Restrict processing of your information
- Receive your information in a portable format
- Lodge a complaint with an EU supervisory authority
If you wish to exercise these rights, please contact us as set forth in the “Contact Us” section below. There may be limitations on applicable rights under law. We will consider all requests and provide our response within a reasonable timeframe.
Advertising and Online Tracking
We may allow third party companies to serve ads and collect certain information when you visit our website or use our products and services. These companies may use tracking technologies like cookies, beacons, tags, scripts, Local Shared Objects (Flash cookies), and similar technologies to analyze trends, administer websites, track users’ movements around websites and across sites, measure effectiveness of ads and content, and gather demographic information. The ads may be tailored to your interests based on your browsing activities.
You can control use of cookies through your browser settings and other tools. Third parties may also transfer the information they collect about you in accordance with their privacy policy. You may exercise choices regarding online ads by visiting http://optout.networkadvertising.org/?c=1 or http://optout.aboutads.info/?c=2 and exercising opt-out options.
Links to Third Party Sites
Our website and communications may contain links to other sites like our social media pages, partners, advertisers, or other third party websites. If you click on a third party link, you will be directed to that site. We do not control, endorse, or adopt any third party content you may access from our site. Make sure you read the privacy policy of any third party website or service that you visit or use.
Minors’ Privacy
Our website is not intended for or targeted at children under 16 years of age. We do not knowingly collect Personal Information from children under 16 without parental consent, unless permitted by law. If we learn we have inadvertently collected any Personal Information from a child under 16 without consent, we will promptly delete the information from our records. Please contact us if you believe a child under 16 has provided us with Personal Information so we can take appropriate steps.
California Privacy Rights
California law permits California residents to request and obtain information regarding disclosures of Personal Information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please submit your request in writing to the contact information provided below.
California law also provides California residents the right to receive, once per year, information about third parties with whom we have shared information about you or your family for their own direct marketing purposes in the prior calendar year, as well as a description of the categories of Personal Information shared.
Changes to this Privacy Policy
This Privacy Policy may change periodically as we update our privacy practices. We will appropriately communicate any substantive changes to this policy before implementing them. We encourage you to periodically review this page for the latest information on our privacy practices.
International Data Transfers
We are a global company and we may transfer your Personal Information to recipients in countries other than your own, including to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. We take steps to provide all users with the same level of protection worldwide. By using our website and providing us with information, you acknowledge transfer of your Personal Information internationally.
Contact Us
If you have any questions, concerns or complaints about this Privacy Policy, data processing, or if you would like to exercise your rights, please contact our Data Protection Officer at:
Ainavi® Radio
Attn: Data Protection Officer
123 Main St.
Anytown, USA 10101
Email: [email protected]
We will respond to all requests, inquiries, or concerns within 30 days.
Privacy Policy Last Updated
This Privacy Policy was last updated on March 1, 2023.
